How do I get a sauna in my own home?
Our saunas are shipped via freight on a truck. Normal shipping time within the US is 5-7 business days. We provide tracking information via email when your sauna ships, and the freight company should call you prior to delivery to set up an appointment window. You must be there at the time of delivery to inspect, sign for, and help unload the sauna from the freight truck. Please note the driver, although not required, will usually unload the sauna from the truck and deliver to your front door. Our Basic peronal, outdoor and Therasage saunas come with liftgate service so the driver will unload and deliver to your front door.
Please let us know of any special circumstances beforehand, ie, you live in a mobile home park,so we can notify the freight company.
Dedicated requires that no other appliance should share outlet/circuit with sauna. Failure to comply with this requirement may cause electrical interruption and diminished sauna performance.It is recommended that a
qualified electrician install your dedicated electrical wiring for proper sauna function and to avoid any potential electrical hazards. Please make sure sauna is properly grounded. Serious injury may result if proper
electrical requirements are not met. Please make sure to select a location that is a flat surface.
Please keep sauna away from any potential hazards including any water source. Please select a dry suitable location for sauna installation. Do not expose the heater elements to any water source as it may cause electrical shock.