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Returns and Refunds

Returns and Refunds: Our 60 Day Money Back Guarantee!

  • We hope that every purchase from us satisfies your needs, but in the event that you need to make a return we are happy to offer a full product refund if your purchase is returned within 60 days of receipt.
  • Please note that shipping charges will not be refunded.
  •  To receive a full credit, product must be returned in new / unused condition. Please return product with all original parts, paperwork and accessories to ensure full credit.
  • A Returned product that is damaged or missing parts is not eligible for a refund.
  • Restocking fees may apply for opened/used items.
  • Items that are damaged, missing parts, not in the original condition, or have obvious signs of use for reasons not due to an error of HeatedHut will receive a refund of up to 50% of the items price.
  • Please contact a customer service representative within 5 business days if your product was damaged upon receipt.

If you wish to make an exchange or return please send to:


attn: Returns/Exchanges

PO Box 431

Langhorne, PA 19047


Cancellation Policies:
 If you have placed an order and wish to cancel email us at [email protected]

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